Consumer App & Portal: Your App for Everyday Problem

The UGO consumer app is a mobile application that was created and developed for individual customers or end-users. Consumer apps serve various purposes to cater to the needs and preferences of everyday users. While UGO’s portal is a web-based platform that serves as a gateway to a wide range of information and services in order to display them in an integrated and structured manner.

INV Capabilities
  • Refers to a combined offering of a mobile app and a web-based portal.
  • Aimed at serving consumers with specific services or resources.
  • Provides a mobile-friendly and personalized experience.
  • Users can personalise their experience, access specific information, and interact with various features
  • Aggregates services from various sources in a unified and organised manner.

Features of Consumer App & Portal

A Consumer App & Portal is a digital interface that allows customers to see every interaction they have with the organisation. Users can keep track of crucial KPIs, support requests, and other information that can be easily shared.

Self - Service Platform having access to Bills, Usage Graphs & Payments.
Facility to Raise the Complaint & Monitor Resolution Status.
Facility to Raise the Complaint & Monitor Resolution Status.
Reduce Workload of Customer Support Office & Increase Revenue.
Aims to enhance user convenience and engagement.
Personalise user experience with specific information and interact with various features.

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