Workforce management efficiently organises and optimises an organisation’s workforce to achieve business goals, ensuring the right employees are available for tasks and operations.
UGO’s effective workforce management software can lead to increased operational efficiency, reduced labour costs, improved employee satisfaction, and better customer service. It is particularly crucial in industries with variable demand patterns. UGO’s Workforce Management software also has self-service capabilities that allow employees to request time off or apply for leave without having to contact HR.
Effective workforce management software can lead to increased operational efficiency, reduced labour costs, improved employee satisfaction, and better customer service.
Unified Billing contributes to the effective management of utility services, ensuring accurate measurement, transparent billing and customer satisfaction.
OCR is a technology that involves the use of advanced algorithms and pattern recognition approach to identify characters and words within an image.
Energy Analytics is a specialised field that involves the collection and analysis of data related to energy consumption, production, and distribution.
Consumer App & Portal serves as an essential tool for customers to manage their accounts,usage, billing information, and engage with the service provider.
Spot Billing App is an accurate and efficient tool that modernises and accelerates the billing process for utility service providers to improve overall efficiency.
Workforce management is a comprehensive approach that helps organisations maximise the efficiency and overall effectiveness of their workforce.
CRM ensures efficient handling of customer inquiries and complaints, resulting in faster response times, higher customer satisfaction and effective issues resolution.
The UGO Network Indexing Management is a flexible, scalable, and dynamic solution that will maintain the network hierarchy for power distribution.