Optical Character Recognition (OCR) is a technology that involves the conversion of smart meter readings into machine-encoded text. In other words, it’s a process that enables computers to “read” and interpret numbers from smart meters and other visual representations.
UGO’s OCR software works by analysing the patterns and shapes of characters in an image and then converting them into digital text that can be easily processed by computers. Once characters are recognized, the UGO’s OCR software apply post-processing techniques to improve accuracy. This could involve correcting errors and optimising the recognised text.
With OCR, utility companies can process meter readings more efficiently, leading to faster billing cycles and reduced administrative workload. This translates to improved customer service and streamlined operations.
Unified Billing contributes to the effective management of utility services, ensuring accurate measurement, transparent billing and customer satisfaction.
OCR is a technology that involves the use of advanced algorithms and pattern recognition approach to identify characters and words within an image.
Energy Analytics is a specialised field that involves the collection and analysis of data related to energy consumption, production, and distribution.
Consumer App & Portal serves as an essential tool for customers to manage their accounts,usage, billing information, and engage with the service provider.
Spot Billing App is an accurate and efficient tool that modernises and accelerates the billing process for utility service providers to improve overall efficiency.
Workforce management is a comprehensive approach that helps organisations maximise the efficiency and overall effectiveness of their workforce.
CRM ensures efficient handling of customer inquiries and complaints, resulting in faster response times, higher customer satisfaction and effective issues resolution.
The UGO Network Indexing Management is a flexible, scalable, and dynamic solution that will maintain the network hierarchy for power distribution.