Metering, Billing, and Collection are essential components in utility services, measuring consumption, generating bills, and collecting payments for Power, Water and Gas Utilities.
UGO’s Unified Billing System which includes metering, billing, and collection are critical components to manage the operations effectively and provide accurate and transparent services to the customers. Additionally, these processes help promote conservation and responsible consumption of resources by making customers aware of their usage patterns and associated costs.
Metering, Billing, and Collection are fundamental aspects of utility services, ensuring fair and efficient delivery while encouraging responsible consumption and sustainability.
Unified Billing contributes to the effective management of utility services, ensuring accurate measurement, transparent billing and customer satisfaction.
OCR is a technology that involves the use of advanced algorithms and pattern recognition approach to identify characters and words within an image.
Energy Analytics is a specialised field that involves the collection and analysis of data related to energy consumption, production, and distribution.
Consumer App & Portal serves as an essential tool for customers to manage their accounts,usage, billing information, and engage with the service provider.
Spot Billing App is an accurate and efficient tool that modernises and accelerates the billing process for utility service providers to improve overall efficiency.
Workforce management is a comprehensive approach that helps organisations maximise the efficiency and overall effectiveness of their workforce.
CRM ensures efficient handling of customer inquiries and complaints, resulting in faster response times, higher customer satisfaction and effective issues resolution.
The UGO Network Indexing Management is a flexible, scalable, and dynamic solution that will maintain the network hierarchy for power distribution.