Metering, Billing & Collection

MBC

These three processes are interrelated and necessary for the billing and collection operations to run smoothly and efficiently.

CRM

CRM

CRM aims to strengthen customer relationships, improve operational efficiency, cut costs, and ultimately provide better services.

Workforce Management

WM

WFM involves strategic planning and optimisation of human resources in order to run utility services efficiently.

Spot Billing App

Spot billing

A spot Billing App is a mobile application used by utilities to generate instant or on-the-spot bills for their customers consumption.

Consumer App and Portal

Consumer App

The purpose of consumer apps and portal is to improve customer satisfaction by providing ease, transparency, and self-service capabilities.

Energy Analytics

EA

Energy analytics makes use of data science, machine learning, and AI technologies to improve efficiency and modernise the energy sector.

OCR Based Billing

OCR

OCR technology is a used for converting physical meter readings into digital formats, enabling utilities to manage data more efficiently and improve accuracy.